2010

08

Mar

The future of the internet: what is HTML5?

The internet has been abuzz recently with talk of a new kid in town: HTML5. There has been a slew of articles detailing the new features that this version of HTML offers and what they mean for the web, but the real question is whether or not HTML5 can topple Flash from its position as the king of rich media.

What is HTML5?

HTML is the coding language that the internet is built on. With this in mind, HTML5 is just an upgrade providing some new tricks and features as well as some judicious trimming of the fat and old outdated code.

Read on..

2010

01

Mar

Bringing the internet indoors: socialising your intranet

Most intranets are largely static sites. On its own, an intranet is essentially a shared drive, serving up centrally stored documents alongside internal articles or communications. Some organisations use words such as “communication hubs” to describe them, but for the most part that communication is one-way.

These days, however, an intranet really can be a hub for your company. The intranet portal now closely mirrors employees’ expectations of world wide web functionality. Systems such as Microsoft SharePoint allow users to communicate with each other and collaborate, much as they would using social media tools such as blogging, Facebook and Twitter.

There are a number of capabilities that you can implement relatively easily, with SharePoint in particular making many of them available as standard.

Read on..

2010

17

Feb

What’s new in SharePoint 2010?

SharePoint 2010 is in beta testing, with a probable release date somewhere in Q4 this year. In the new release of the collaboration platform, emphasis seems to be placed on breaking out the roles of people involved in the production of a SharePoint intranet, and the access to resources as needed by people in those roles.

SharePoint 2010 looks to be the biggest update in the Microsoft Office family this year, as all communications so far indicate that other Office applications will only undergo minor tweaks.

So what are the big changes for SharePoint?

Read on..

2010

15

Feb

QR codes: the future of mobile internet promotions?

The observant consumer abroad may have noticed patterned squares on their purchases. In Japan, these shapes now take up space on the side of whole houses, and seen teenagers whipping out their mobiles to take photos.

Of course, these codes contain more than just obscure patterns. Devised in 1994 for industrial use, ‘QR codes’ were employed for tagging boxes as a more information-heavy barcode. For example, the German Post uses them to keep track of packages.

Read on..

2010

12

Feb

Wrong address: the day Facebook moved house

Usability is generally trumpeted as a major consideration in website design. What is often ignored are the results of a website losing its usability – or, indeed, its familiarity. Yesterday, a number of users were unable to log on to Facebook. Why? Because they weren’t actually on Facebook.

What happened was that, for a couple of hours, Facebook slipped off the top Google rank for the search “Facebook login”. Instead, a blog called ReadWriteWeb (an excellent read, by the way) slipped into first place. Not noticing the change, users simply clicked on the top link anyway and were taken to a ReadWriteWeb article about Facebook, which looked entirely unlike the actual Facebook page.

Read on..

2010

09

Feb

Say Yes To The Test: the NHS opens up on Facebook

Healthcare providers are finally opening up to social media – and it’s about time. I wrote recently about the Gardasil campaign, and now we have the UK NHS opening their own Facebook page: Say Yes To The Test.

Say Yes To The Test is a campaign to inform people about chlamydia, supported by the NHS website. At the time of writing, the Facebook page has been live for around two weeks and has over 36,000 fans. Given that the average Facebook user has 130 friends and that every new sign-up displays on all of a user’s friends’ profiles, the page has potentially reached 4.7 million users.

Read on..

2010

05

Feb

How (not) to use the web when handling a corporate crisis: a Toyota case study

Toyota logoToyota is having a rough time of late. Faced with having to recall millions of vehicles globally, its profit for the year is likely to be entirely wiped out by the estimated $2bn cost of the recall. However, the public relations story is causing further damage to the company. How it reacts over the next few days and weeks is likely to have a major impact on the severity of this damage.

That’s where the web comes into play. Shocked and dismayed customers are sure to pay attention to the media’s cries of horror, but they will also recognise that they need to pay close attention to the official line by Toyota. They will turn to the internet to find out the logistics of the recall and the way they need to interact with Toyota and its dealers in order to get their cars fixed up. Besides actually fixing cars quickly and efficiently, the web represents Toyota’s best chance to repair some of the damage to its reputation.

Read on..

2010

28

Jan

3 major failings of the Apple iPad

Well, there we have it. The Apple iPad is officially no longer just a rumour. It’s a lovely new shiny device. There’s a lot right with it; go to the Apple website to see about that. However, there’s also a lot wrong with it. Three key things really disappoint me.

Firstly, in spite of the misleading name, this is not a ‘pad’. You cannot write on it. There is no handwriting recognition, no stylus. Surely one of the key functions of a tablet should be that you can write notes on it and do away with paper pads? A cleverly-designed operating system would help no end in managing pages and pages of scrawled notes by making them searchable, date-stamping them and adding other meta-data. OK, handwriting recognition is still a technology that has a long way to go but Apple didn’t even try to address this.

Read on..

2010

27

Jan

Coping mechanisms: client feedback

Art by Kelly "Suuqin" Chan - Words by Geoff "NotWelshMan" Scaplehorn

Art by Kelly “Suuqin” Chan – Words by Geoff “NotWelshMan” Scaplehorn

Click here to see another cartoon from us!

2010

26

Jan

Visualising data: a look at dashboards

Technology has made the gathering and storage of data easier but much of this data is useless unless it can be displayed in meaningful ways. Dashboards provide an engaging and interactive means of displaying and understanding data. Furthermore, data visualisation helps employees become more conscious of their performance and in turn, improve it.

There are various dashboarding tools available on the web. These can be effective but are sometimes hard to implement or do not provide the data view that you want to show. To get around this, we build custom dashboards for many of our clients for both intranets and websites.

Click to read more about the various types of dashboards