With the Google Chrome OS coming out later this year, “working in the cloud” is becoming a serious option for many private users looking to manage documents, images, and everything else from any computer with internet access.

While this may be an option for the private user, what about the big-money spenders – the businesses? Can cloud computing, like Google Docs, make real time collaboration on documents effortless not only within your own organisation, but also with clients and customers? What about governance, Sarbanes-Oxley compliance, security? Can Google as the more cost-efficient service beat the services SharePoint offers?

As often within the IT industry, the answer is not simply black or white, but rather depends on where you stand. Read on…

We've learned from our work with SharePoint for various medical devices clients that creating "pretty" functionality means thinking quite a long way past "Out of the box" and applying some "outside of the box" approaches. Content Formula have developed several good looking and interactive applications using a combination of Flash, JQuery and HTML/CSS. None of these required any SharePoint development, instead using standard SharePoint features and some creativity from our developers! Because of this, they cost our clients a lot less to develop than if we'd used the in-house development team.

This is just a little taste of the sort of things you can create with some good SharePoint knowledge, lateral thinking and just a dash of wizardry. Read on...

Most intranets are largely static sites. On its own, an intranet is essentially a shared drive, serving up centrally stored documents alongside internal articles or communications. Some organisations use words such as “communication hubs” to describe them, but for the most part that communication is one-way.

These days, however, an intranet really can be a hub for your company. The intranet portal now closely mirrors employees’ expectations of world wide web functionality. Systems such as Microsoft SharePoint allow users to communicate with each other and collaborate, much as they would using social media tools such as blogging, Facebook and Twitter.

There are a number of capabilities that you can implement relatively easily, with SharePoint in particular making many of them available as standard.

Read on…

SharePoint 2010 is in beta testing, with a probable release date somewhere in Q4 this year. In the new release of the collaboration platform, emphasis seems to be placed on breaking out the roles of people involved in the production of a SharePoint intranet, and the access to resources as needed by people in those roles.

SharePoint 2010 looks to be the biggest update in the Microsoft Office family this year, as all communications so far indicate that other Office applications will only undergo minor tweaks.

So what are the big changes for SharePoint?

Read on…

Nothing kills the authority of an intranet site – or any website – faster than obvious, avoidable errors. These errors can be factual (such as job titles or general facts), graphical (the wrong image assigned to the wrong person, for example) or grammatical (bad spelling or punctuation), but whatever the mistakes the effect is the same: users go elsewhere.

It’s not enough to make sure that your site owner is thorough. Everyone makes mistakes, and the best way to cope with the possibility of a slip-up is to ensure that you have a dedicated quality control process in place at all times. If you use an agency to run your site, then they should be able to work this out with you. If you work on the site yourself, read on for some key areas that you should focus on…

Read on…

Maintaining an intranet can be a tricky business, but why not kick off 2010 with some New Year resolutions that will make your intranet fly? Read on for our top 5 tips for the year…

Read on…

What’s the best way to design your intranet site? Who should you centre your intranet around: the site owners, or the site users? Take a look at our presentation that highlights the advantages – and disadvantages – of both approaches, and that offers advice on how to build your site to be usable for everyone.

Information architecture is a key phase in all of our projects at Content Formula. Whether website or intranet, we know that if you get the structure, organisation and classification of content right at the start of the project, the end result will be a seamless, usable site.

It always starts with defining both the business and user requirements. It’s important that you define both, because the way the business wants to organise their content is not necessarily going to be how users will search for it. There are numerous ways to gather this information (that’s a whole other blog post!), including interviews, surveys and focus groups. This stage is also often combined with an audit of any current site or content.

Read on…

On one of our intranets, we developed custom functionality to enable employees to rate feature articles. The client stipulated that ratings should appear itemised beside the article with each employee’s name.

However, there was the possibility that this would discourage members of the organisation from providing feedback, given news of soaring unemployment all over the world due to cutbacks.

The fear that all employees’ engagement is visible across the internal network potentially leads an employee to ask themselves “will my manager scrutinise my level of participation in my next appraisal?”

Read on…

SharePoint has launched a revolution in the workplace. Thanks to its easy-to-use collaborative features all employees can now publish information about their projects, initiatives and skills onto the corporate intranet.  We hear stories of blogging CEOs; departmental wikis that allow everyone to post the solution to their problem; forums buzzing with activity. It’s like Facebook, YouTube and Wikipedia all rolled into one. Oh, and don’t forget Google.

Sadly, reality in most companies doesn’t look like this. A typical SharePoint intranet is made up of many, many pages containing poor quality content. There’s an abundance of uploaded Office documents with filenames that tell you very little about the contents (do you really want to click on “pm_update.ppt” to find out what it’s about?). The countless forums you come across contain one or two obviously planted (and unanswered) posts from last year. Content that you do take the time to read is poorly laid out, badly written and boring. Images are either massive and take an age to download or they have been distorted and shrunk beyond recognition. Jo User is poorly served. Read on…