One thing we notice when we’re looking at large intranets is the sheer number of ‘external’ attachments that they often have. Rather than displaying content on HTML pages, many intranets make users download PDFs and Word DOCs.
These documents have their place online. They’re great for larger articles or graphic-heavy content. They’re also good for templates and policies – essentially, things that a user might want to print and read, or that don’t need to be changed. They’re also good when an intranet relies on users to upload content, as templates can be provided. Read on…
