You've got SharePoint and you've got Office 365 but without a modern intranet and digital workplace tying everything together, you are unlikely to see a big uplift in collaboration, communication and the digitisation of business processes. This is where we can help. Our approach blends bottom-up user research, top down stakeholder needs analysis and digital workplace best practice to define your intranet requirements. Then our team of Microsoft certified developers and Office 365 consultants can pull everything together to deliver your intranet, ready to go live. We can help with the softer aspects too, like governance, adoption, content strategy and training.

Why develop bespoke Intranets on Office 365

Comes fully loaded with webparts and you can develop your own webparts

Out of the box integration with Office 365

Work with SharePoint mobile app

Frequent updates from Microsoft pushing new features all the time

Our implementation process

1

Full user and stakeholder needs discovery & knowledge transfer with workshops and user interviews

Stakeholder workshop(s)
Interviews with users from across your organisation
Review your existing intranet and any planning or research documentation already in place

2

Professional report of findings and recommendations suitable for board level/senior management

Findings organised into themes, insights, verbatims, quantitative data
Recommendations outline strategy & roadmap, governance, adoption, content, functionality etc.

3

Wireframing and information architecture

Wireframes across mobile and desktop covering all page templates
Navigation, labels, metadata, taxonomy
Tree testing and usability testing with users (optional)
Accessibility planning and testing with users (optional)

4

Custom look and feel according to your brand guidelines

Iterative design development from concepts to finished templates
Based on the out-of-box theme but customized to your brand
HTML, CSS, JS tested and validated for target devices and browsers

5

Set up, configuration and development

Set up of Azure or SharePoint environment
Configuration
Development
Testing and bug fixing before UAT
Modular sprint based (Agile) delivery

6

UAT, training and launch

Full UAT phase with handholding and support
Custom training documentation and how-tos for authors and admins
Training for authors and admins

7

Quality Assurance

We have a dedicated Quality Assurance and Testing manager
QA processes and checklists are applied throughout all stages of your project

8

Project management

A project manager will be assigned to your project and will be your day-to-day contact
They will be responsible for running meetings and managing the project plan and communicating project status
We use various modern cloud PM tools (SmartSheet, MS Project, Jira and Teams)

9

Ongoing support

We provide a managed support service after launch
The support service includes suitable qualified resources, a helpdesk and clear escalation procedures
All support issues are logged and tracked through JIRA ServiceDesk
Defined support service SLAs