7 ways an internal communications app can benefit your company

The COVID-19 crisis has made it clear how important it is to connect remote employees and make sure they are well-informed through reliable and trusted digital communications channels. Business continuity, employee engagement and wellbeing are just some of the benefits that we have seen digital channels provide; of course, these elements have always been important, and will continue to be so when the pandemic is under control.

Weve written frequently about the contribution an employee mobile app with a focus on internal communications can make in connecting staff, particularly those on the frontline. Weve explored the reasons for deploying an app, such as its convenience and focus, as well as the essential features of a good mobile intranet app. This time around, were going to explore the deeper business benefits that can be achieved by deploying an internal comms app like LiveTiles Reach which is available to all employees.

Here are seven ways an internal communications app can contribute to the transformation of your business.

1 Enabling digital transformation by connecting all employees

In the past, there have been many challenges when creating a digital workplace and related digital communications channels that all employees can access. Having all employees accessing your digital workplace is usually a prerequisite for true digital transformation, ensuring:

  • You are a truly connected company
  • There is a level playing field in terms of access to information
  • Everyone has a voice
  • All employees can experience productivity gains and contribute to innovation.

Traditionally, it has been difficult to connect frontline employees to corporate intranets and channels which are predominantly aimed at knowledge workers. This is not only due to poor mobile experiences or a lack of access to corporate devices, but also because frontline employees sometimes do not have the Microsoft licenses or digital identities to access the intranet. There are also examples of other groups of employees who are disconnected, including outsourced workers or new acquisitions of companies where it takes time to arrange access for newly onboarded employees.

An internal comms and digital workplace mobile app that is available on both employee-owned and corporate devices is simply the quickest and most cost-efficient way to connect all your employees, bypassing many of the logistical barriers around identities, devices and access to the digital workplace during the working day. This means an app can be the springboard for digital transformation, unlocking new ways of working and providing opportunities for collaboration, innovation and more.

2 Improving every individuals digital employee experience

Employee experience is now a common area of focus for HR teams and senior leaders, helping drive a more joined-up and strategic approach to how employees experience their work with multiple benefits that flow. The digital element of this is important.

An internal communications app that also has some integrated elements of the digital workplace can support a better digital employee experience for each individual, particularly if personalisation makes sure the experience is relevant for that person. For example, an app might help a person stay up-to-date with changes, drive efficiencies through easier task completion and just make their working day a little easier. Achieving this across your entire workforce can be transformational, with significant collective benefits around engagement and productivity.

3 Supporting your employment value proposition

Having a strong value proposition as an employer and a reputation for being a great place to work is essential in attracting the best talent and reducing employee turnover – both common strategic aims for HR functions. An internal communications app can play a role in supporting your employment value proposition by:

  • Helping to encourage transparency
  • Giving everyone a voice to support engagement
  • Supporting Diversity and Inclusion, with all representatives of your workforce contributing to the digital workplace
  • Helping employees feel better informed about and connected to your organisations purpose and values, amplifying whats best about your organisational culture (this is explored further below)
  • Boosting confidence in senior leaders through internal communications
  • Providing access to learning assets, encouraging personal and career development
  • Supplying access to health and wellbeing initiatives
  • Supporting better connection between colleagues
  • Providing a better digital employee experience, as already stated
  • Specifically supporting employee advocacy initiatives, encouraging employees to share stories on their own social media channels and spreading awareness of a strong employee value proposition.

4 Driving process improvement

Digital transformation is often about improving and changing multiple processes across the enterprise; for example, many organisations have already gone through a process of digitisation by moving paper processes online, and are now looking at further aspects of automation, advanced workflow and self-service to improve productivity. Other process improvements could mean replacing email communication with more efficient methods of exchanging information, particularly if it means eliminating unnecessary steps and approvals. This is particularly true regarding processes where people are on-the-go or out in the field, and mobile access for viewing or submitting information makes a difference.

An internal communications app can play its part here, not only by ensuring all staff can access the information they need for improved processes, but also by driving better dialogue across the business and information flow. When multiple processes start to change, especially those involving frontline or mobile staff, an app can make a significant contribution to overall organisational efficiency.

5 Supporting business continuity

In a volatile and unpredictable world, business continuity has never been more important. Clear and trusted communications delivered in real-time are a critical part of executing business continuity, while ongoing two-way communication supports ongoing operations.

The digital workplace and its constituent communications and collaboration tools and channels have proved to be utterly essential during the COVID-19 pandemic. Here, an employee app that all employees have access to can really support business continuity, helping deliver messages and ongoing dialogue which allows organisations, teams and individual employees to adapt rapidly to new situations and realities. If you remember the days when business continuity relied solely on cascading messages through managers phoning their team members at home, then youll know the difference a mobile internal comms app makes.

6 Driving agility and innovation

In a highly competitive world, the ability to be agile and respond quickly to the market is essential. Innovation is also important – being able to deliver news products and services, especially in difficult economic conditions.

Here, an internal communications app can make a surprising difference, for example, through:

  • The ability to get rapid feedback and input on new initiatives from all employees , helping with speed to market
  • Receiving messages in real-time in order to launch new offerings quickly and smoothly
  • Receiving real-time feedback from customer-facing staff on how customers are feeling or behaving, delivering insights which can improve products and services
  • Gathering ideas from all staff, including those who deal directly with customers, to feed innovation
  • Driving a culture of agility and innovation, as employees see the positive results from giving input and feedback.

7 Supporting a unified and positive culture

Senior leaders often want to drive a more unified culture for their organisation, particularly after mergers and acquisitions. They also want a positive and perhaps less hierarchical culture that reflects company values, celebrates successes, emphasises areas such as good customer service and makes people feel more connected to organisational purpose.

An internal comms app can really help shift and nurture company culture through access to leadership communications, messaging campaigns, peer-to-peer shout-outs and feel-good success stories, leading to the establishment of a strong sense of community.

Deploying an internal communications app? Get in touch!

We think an internal communications app or something similar can make a huge positive contribution to every business. If you want to discuss your options around launching an app, or the business benefits of doing so, then get in touch!

10 benefits of an Azure cloud migration

Many organisations and IT functions have chosen to migrate to the cloud, forming a backbone of IT strategy, business continuity, digital workplace and even digital transformation plans. There are myriad reasons to move over to the cloud, including reduced costs, increased flexibility, ease of management and the sheer power it can give even small organisations to produce game-changing solutions and exceptional digital workplaces.

Although there are different providers to consider when planning out a cloud migration, many organisations choose an Azure-based migration. For many of the customers we work with here at Content Formula, going down the Azure migration route is a no-brainer.

In this article, were going to explore ten key benefits of an Azure migration. Some of these relate to the general advantages of moving to the cloud, but most are specific to why we believe Azure is the best option for almost every organisation.

1 Azure is best-in-class

Make no mistake, Azure is a best-in-class option for cloud migrations. Microsoft has invested heavily in ensuring that Azure is leading-edge  relating to both Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS), providing excellent scalability, performance, controls and services for global enterprises and small companies alike. IT functions also have confidence and certainty that they are investing in a platform that will continue to be industry-leading.

2 Its a Microsoft platform

Whilst Microsoft as an organisation can provoke strong reactions in people, its undeniable that the company has played a major role in supporting the evolution of the cloud and the digital workplace. Many organisations and IT functions are attracted to Azure because it is a Microsoft platform and aligns with technology roadmaps and digital workplaces strategies that are already based on the Microsoft stack.

Microsoft also drives confidence among IT professionals who are already comfortable working with Microsoft technologies but also want to get solid experience of working with Azure; working on an Azure migration is transferable experience that supports career progression.

3 Business continuity

Business continuity has always been a key reason for migrating to the cloud. Of course, the COVID-19 pandemic has proved just how critical this is, ensuring that businesses were able to implement remote working at scale and speed through access to the right tools and cloud-based files. Of course, business continuity also covers elements such as extreme weather events, ransomware attacks and issues with on-premises installations. Here, Azure migrations have proved to be a successful pillar of thousands of business continuity strategies.

4 Digital workplace and digital employee experience strategy

Having a successful digital workplace and accompanying digital employee experience strategy is now a given for most organisations. Here, Microsoft 365 and Azure are at the centre of most organisations digital workplace strategies, providing world-class opportunities for communication, collaboration and digital transformation. As a key enabler of a successful Microsoft-driven digital workplace and digital employee experience strategy and roadmap, Azure migration is an option which opens up multiple possibilities to develop a digital workplace.

Theres also a future-proofing element here, as you can be confident that Microsoft will continue to improve and extend the power of Azure to meet future digital workplace needs.

5 Scalability

The scalability of Azure is an obvious area of strength. Both a small organisation with fewer than 50 people and a global mega-corporation with a six or even seven-figure workforce can scale-up and scale-down very quickly with the Azure platform.  This scalability also ensures IT teams can plan and tightly control their migration with confidence.

Scalability is important. As the pandemic has shown, the world is highly unpredictable, and Azure can more than meet unexpected requirements as well as deal with more planned business restructures.  Azure also has robust autoscaling capabilities that reflect daily changes in use which can occur, particularly in global organisations.

6 Costs

Costs are going to be a major driver for any cloud migration. With an Azure migration, there is the potential to massively reduce infrastructure costs for larger enterprises. At the same time, smaller enterprises get access to a platform and its related services, analytics and more at a fraction of the cost that would have previously been possible.

7 Security and compliance

Microsoft has invested heavily in security and compliance features to ensure that organisational data on Azure has robust, enterprise-grade security in place and that most of the complex compliance, legal and regulatory needs of global organisations can be met. This is reflected in everything from increasing flexibility in the territories in which data is technically stored, to good administration controls for Azure Active Directory (AAD), to tools to help you find personally identifiable information (PII) for GDPR-related compliance.  There are also some industry-specific solutions, such as those relating to government institutions. Choosing Azure as your migration platform will give you access to the best security available as well as a strong ability to meet compliance needs.

8 Analytics

Another benefit from Azure is that it comes with some strong analytical and reporting features that can help with  delivering insights, but also in monitoring the platform.  For example, there are dashboards which can reveal insights from big data, give recommendations relating to security and also  help with the general management of the platform. As hybrid patterns of work continue with increased use of the digital workplace, we think Azure-driven data insights will continue to grow in importance.

9 Services

Azure comes with some advanced services and frameworks that organisations can tap into to deliver a variety of digital workplace capabilities, including AI-driven solutions. These continue to grow in sophistication and include translation services, cognitive services with natural language understanding, big data processing and even facial recognition. Developers and increasingly low-code or no-code solutions can easily make instant API calls to these services to deliver sophisticated apps.

10 Integrations

The creation of apps is also supported by a library of out-of-the-box integrations in Azure. These cover both widely-used Microsoft tools and popular non-Microsoft applications like ServiceNow. To take full advantage of these integrations, developers can use Azure Logic Apps to build sophisticated workflows that work at scale and lightning speed, and again deliver strong digital workplace solutions. The library connectors also enable rapid development, shaving development time where in the past integrations were much harder and took longer to develop.

The power of Azure

Cloud migration is definitely the direction of travel for most organisations and IT functions. Azure cloud migration is, in our opinion, the best choice due to a wide variety of benefits. If youd like to discuss migrating to Azure, then get in touch!

Ten reasons why a SharePoint intranet is your best option

Ten reasons why a SharePoint intranet is your best option.

Posted on 22 July 2023 by Dan Hawtrey

For over twenty years now, SharePoint has remained the most popular base technology for corporate intranets. But with so many new technologies coming to market and offering a plethora of new features and functionalities - is SharePoint still the best option for your intranet?

We think it is, and here's why...

Decided that a SharePoint intranet is for you? What are your options?

    • You can build something yourself using the tools and templates available in SharePoint. Check out the SharePoint Lookbook which provides ready-built templates.

    • We provide a fixed price packaged service for companies wanting a SharePoint intranet. This means you get a best practice intranet that is more likely to succeed than a DYI approach.
    • Consider Lightspeed Modules. Web parts which integrate seamlessly into SharePoint whilst enhancing the overall experience and plugging functionality gaps.

    Talk with us

We are often asked by intranet teams and IT functions what the best base technology option for an intranet is. Without much hesitation we reply SharePoint or SharePoint Online. In our view, it offers the most flexible option for an intranet and the most value, particularly if you are using other Microsoft tools like Yammer or Teams that can be integrated into it. If you’re on Office 365 then a SharePoint Online intranet is pretty much a no-brainer as the licence is included.

Of course, every organisation is different and that means what your intranet needs to deliver is different. Budgetary factors and the composition of your digital workplace can also be factors in working out what the best technology option for your intranet is. The great news is that there are plenty of technology options to consider, although invariably we find when organisations go through an evaluation exercise, a SharePoint intranet often emerges as the preferred choice.

SharePoint still provokes negative reactions in some people. More often than not this is because of experiences with older versions of SharePoint, where customisation was necessary for most intranet projects, and where implementations could drag on for months and months. SharePoint has changed dramatically since then (it’s now called SharePoint Modern) and is now much better, with a much slicker user interface, better performance and it’s much less reliant on developers. So, if you have had bad experiences with SharePoint then please put those aside and keep an open mind. Things have changed.

Here’s our view of the main reasons why a SharePoint or SharePoint Online intranet is likely to be your best intranet option. (Note that below when we’re talking about SharePoint, we’re also referring to SharePoint Online too.)

1 SharePoint is now the world’s most popular choice for intranets

SharePoint is the world’s most popular base technology for intranets. This is repeatedly reflected in various digital workplace and intranet surveys. While this is not a reason to go with SharePoint per se it does provide some confidence that organisations are successfully using SharePoint and SharePoint Online to deliver great intranets.

The various intranet awards like Nielsen Norman Group’s annual top ten intranets and the Step Two Intranet & Digital Workplace Awards also regularly feature SharePoint intranets as the winners, demonstrating the art of the possible.


2 There are a great many SharePoint options

One of the great advantages of using SharePoint (and particularly SharePoint Online) is that it opens up a huge variety of options for your intranet. Although you can now deliver an intranet out of the box (i.e. using just pure SharePoint), there is a now very mature market of SharePoint intranet-in-a-box products that work alongside SharePoint to provide additional site templates, page layouts, ready built web parts, stronger governance and additional capabilities, allowing you to deliver exceptional intranets within weeks. These turnkey intranet products are highly effective, good value and fully leverage the power of SharePoint to deliver the kind of modern intranet that complex enterprises demand.

At Content Formula, we have recently introduced our own intranet product Lightspeed Modules. Lightspeed Modules adds custom web parts to your intranet, effectively extending the value of SharePoint, and filling many of the gaps in branding, design and functionality.  

Because Lightspeed Modules provides a complete set of web parts to support a SharePoint Online intranet, it can prove to be highly cost effective, because it reduces the need to purchase a more expensive “in-a-box”  intranet solution.

In our view Lightspeed Modules is the best product on the market and one that we highly recommend. But the good news for intranet teams is they have a great number of choices.

lightspeed modules
Find out more about Lightspeed modules

3 Integration with Office 365 and other Microsoft tools

A major draw of SharePoint is the ability to integrate with other Microsoft tools, increasingly without any help from developers. Integrating Yammer feeds, lists of Teams spaces and OneDrive documents is straightforward and can often be done by content editors without needing to fall back on developers. There are also exciting opportunities to weave process improvement (using Power Automate, for example) and reporting (Power BI) into your intranet too. It also works the other way too so you can integrate the intranet experience, for example into Teams.

Having a close relationship between your intranet and your 365 suite of tools allows you to create a great digital workplace experience, while also using your intranet to drive adoption of Office 365 and establish some governance. The Microsoft Power Apps now also give us the ability to rapidly build custom apps that can integrate easily with your intranet – great for automation, advanced workflow, connecting to other company applications and more…


4 Flexible, scalable, customisable

One of the most powerful capabilities of SharePoint is its flexibility and scalability. It’s used for intranets both by companies with 100 employees and 100,000 employees and supports a range of capabilities including internal communication, content services, collaboration, search & findability and more. Flexibility and scalability come into their own as organisations restructure and as strategic priorities change over time. SharePoint is also customisable, so it is perfectly possible to craft an intranet (or even an entire digital workplace) truly wrapped around the way you work. Many IT functions want to avoid customisation if they can, but it remains an option for particular use cases, and we’ve worked on many SharePoint intranets that have customisation.


5 SharePoint supports most content publishing needs

Fundamentally intranets are about content, and you can fully utilise SharePoint for sophisticated content publishing and management to meet most of your needs around internal communications and where content needs to be carefully managed. Although communication sites have helped to bring more publishing capabilities to SharePoint, actually more sophisticated content publishing features like approval workflow, news templates, editorial calendars, automated content reviews and more tend to be included in in-a-box products.


6 Integrating collaboration into the intranet

Traditionally SharePoint has always been a strong collaboration platform, mainly through team sites. While perhaps Microsoft Teams has perhaps now taken over the crown as the flagship collaboration tool, a SharePoint intranet can still bring collaboration into the heart of the intranet experience and the daily flow of work. Team sites are still available, but easy integration of Microsoft Teams and Yammer means that the collaboration continues to be part of a SharePoint intranet.


7 Document sharing and management

Many organisations information distribution, collaboration, knowledge assets and project output remain resolutely document-centric. While that is perhaps not always ideal, it’s a fact. SharePoint’s relatively robust document library capabilities therefore have always been a valuable part of SharePoint, allowing for document sharing and distribution, knowledge management, collaboration and more. The easy integration of SharePoint libraries into your SharePoint intranet has always been a strong capability that is not always acknowledged.


8 Supporting personalisation and content targeting

Most modern intranets include personalisation capabilities, so that content can be targeted to different groups  such as all employees at one location, or in one division or function, or based on their seniority. This means that differently themed content can appear seamlessly together, targeted for each individual employee. Additionally, some intranets allow users to subscribe to different topics of interest.  SharePoint and SharePoint Online intranets can very effectively support personalisation and content targeting, leveraging easy integration with Active Directory profiles to deliver truly relevant intranets. It’s another reason why SharePoint is an excellent base technology for your intranet.


9 The modern experience

The development of SharePoint modern experiences with attractive designs, far easier publishing interfaces, better performance, some very useful site templates and a whole host of other improvements has been at the centre of SharePoint improvement over the past two years. This is very different from classic SharePoint it produces a far better intranet but also allows the intranet team to be far less reliant on the IT function, something which has been frustrating for many teams in the past. The modern experience is one of the things we love about SharePoint both as geeky developers and as SharePoint consultants too, helping clients implementing fantastic intranets.


10 Microsoft keep on investing in SharePoint

Over the past few years Microsoft has been very active in investing in SharePoint and SharePoint Online with the development of modern experiences and further out of the box capabilities that support the development of intelligent intranets. This is set to continue. The roadmap for SharePoint looks very healthy and we keep seeing new announcements. Most recently we heard about Viva coming onto the scene. You can be confident that investing in SharePoint means an intranet that is future-proof in the true sense of the word and can evolve and improve with extra features and capabilities.

Get in touch

If you’re considering creating a new SharePoint or SharePoint Online intranet, want to return to SharePoint, or need any advice in this area then get in touch! We’d love to hear from you.

Find out more about our SharePoint intranet services...

Request a call back with one of our SharePoint experts, for a free consultation about your business.

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Yammer versus Teams: which tool should I use?

Microsoft 365 offers a suite of tools that gives digital workplace teams an enormous range of options with which to deliver world-class communication and collaboration platforms. The sheer flexibility, scalability and breadth of features is empowering, but having too much choice can be overwhelming; you can achieve excellent results using different tools, yet some capabilities overlap. Which tool to use when is not only a question that employees frequently ask, but also one that teams need to consider as they implement the Microsoft 365 platform.

Yammer vs Teams?

We are often asked when should we use Yammer and when should we use Teams?. At first glance, this seems quite a straightforward question, but the answer is not always so clear cut, and it may differ from organisation to organisation.

In this article, were going to explore when its best to use Yammer and when its best to use Teams, as well as the cases in which the answer is not necessarily so straightforward.

The inner loop and the outer loop

In the past, Microsoft has used a model involving inner loops and outer loops to explain the fundamental differences between using Yammer and Teams. This entails imagining the people you need to collaborate and communicate with as a series of loops. The inner loop is defined as people you work with regularly on core projects: this may be your immediate teams and colleagues, people on projects and others you work with closely. Microsoft recommends using Teams spaces to collaborate and communicate with the people within your inner loop.

Meanwhile, the outer loop is defined as the broader audience you might want to inform and engage with. This could be people more on the periphery of your network, members of a community you only have irregular contact with, or even people you dont know within your company. Microsoft recommends using Yammer with this circle.

The inner and outer loop model is still useful in illustrating the main difference between Yammer and Teams and their respective strengths; however, the increasing growth of Microsoft Teams as the entry and aggregation point for the wider digital workplace and as the centre of unified communications makes the loop model less clear. For example, you may now use Teams to call someone very much in the outer loop and even to engage in external collaboration.

When to use Yammer

Yammer is essentially a social networking platform that facilitates open and less formal discussion across larger numbers of employees, perhaps across a whole department, a particular community or even an entire organisation.

Its the place where conversations and discussions happen in which anybody is invited and encouraged to contribute, get involved or ask questions. Because the groups and conversations in Yammer tend to be open by default, its also a good tool to use when you have an ongoing group dedicated to a particular topic which you want people to discover and then join.

Its an ideal place for less formal and more social communication such as shout-outs and non-working groups, but internal communicators can also use it as a platform to boost more formal internal communications or remind people about events and things they need to do.

Use cases for Yammer include:

  • Getting wider feedback and opinions from people across the business on different initiatives
  • Establishing Professional Communities of Practice or Communities of Interest around different topics, from engineering to wellbeing
  • Setting up Employee Resource Groups (ERG) for discussions and support that help promote diversity and inclusion
  • Encouraging questions from people across the business and providing answers from experts
  • Implementing user support communities for different technologies where both IT teams and super-users can provide answers to questions
  • Creating non-work groups such as sports clubs or spaces for people with particular hobbies
  • Providing a place for people to share links and photos
  • Sharing employee shout-outs and thank-yous across a wide group of people
  • Spreading quick updates and informal reminders for a particular department or location.

When to use Teams

Teams is a real-time messaging, communication and collaboration platform ideally designed for smaller, closed teams with high volumes of communication. Teams is a fantastic platform that works best for teams of, say, less than 20 people who are all working closely together day-to-day on a particular project or as a working group with a specific aim. The focus here is on everyday work, sharing documents and messaging with people you probably already know using a far more efficient option than email.

Generally, a Teams space and its content will be restricted to only members of that space. It is not designed for those broader, community-based conversations that sit better in Yammer. It is also the place where you carry out messaging, audio calls and video meetings with individuals, smaller groups and even external collaborators.

A Teams space can include document libraries, discussions and additional functionality such as Planner tasks, bots and integrations with a range of other Microsoft 365 and non-Microsoft 365 tools.

With Teams proving to be so popular in recent month, with many people spending their working day constantly in and out of it, Microsoft and other technical providers are pushing more and more capabilities through Teams. For example, you can now organise online events through Teams, and the recently announced Microsoft Viva will be delivered through the platform too. You can even access a LiveTiles intranet through Teams.

Use cases for Teams can accommodate:

  • Smaller project teams and working groups
  • Close-knit and immediate teams working within specific functions for everyday document sharing and communication
  • Teams who work together to deliver a specific, repeatable process
  • A group whose work is often confidential and who require a space for private discussions and files, for example, a leadership team
  • A group who wants to exploit integrations, bots and other capabilities readily available within Teams.

When to use other tools

If you are considering when to use Yammer and when to use Teams, it is also worth defining when to use your other major digital communication and collaboration tools as well. This will give your employees and other communicators a more complete view of their digital workplace options. Here, a common tool is SharePoint and a SharePoint-based intranet. This is likely to be the platform to use for formal news and internal communications. You may also want to consider the role of Outlook, employee apps, digital signage, your HR portal and platforms like ServiceNow and Confluence.

When it gets blurry

We think the distinction between Teams and Yammer and their ideal uses is relatively clear. However, there are times when the decision between the two is not going to be clear cut. Here, some flexibility is usually sensible, allowing the site manager to make the choice or basing the decision on the preferences of the members.

These kinds of borderline cases typically include:

  • Where smaller, closed groups are engaging in a lot of ongoing discussions which might be better displayed in Yammer than in Teams
  • Where you are introducing Teams, but discussions are ongoing in Yammer and the existing platform is already working well (and vice versa)
  • Where a manager of a site has a strong personal preference.

The fact that you can view and interact with Yammer through Teams is an additional complicating factor. This may entail a harder position in deciding when to use Teams or Yammer in your messaging to employees.

When adoption of Teams is very high and people are spending much of their working day with it open, it can be tempting to push more usage of Teams because its what people are already using, even though a Yammer community might better suit some use cases. Again, there is not necessarily a right or wrong answer here, and taking a pragmatic view is the best option.

Yammer or Teams?

Yammer and Teams are both excellent tools with individual strengths. Whilst the distinction is broadly clear, there is always going to be overlap. If youd like to discuss either your Yammer or Teams strategy, then get in touch!

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