The features of a modern, collaborative intranet can be daunting, but nobody should spend time working out how to use social features. That’s the wrong way ’round. Rather, start with your business goals and discover what people do in their everyday work, then match the features to the goals.
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It’s not about the social features, it’s about getting stuff done. Don’t tell people about ‘status updates’ and ‘activity walls’, rather, focus on working out loud and helping colleagues.
