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Tag: user experience

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Planning your new intranet – end user interviews (video)

We involve end users in the very early stages of the intranet project, because it’s vital that the intranet supports people’s work and meets their actual needs. We never ask “what should be on the intranet” – rather, we work to understand common and important tasks, what currently frustrates people, and what could improve productivity and satisfaction.

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Intranet hierarchy of needs

There are many ways to build a new intranet, or revamp an ageing one. Whatever your approach, your objective must be to create a useful, useable intranet that adds value to your business.

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