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News

Feb

How (not) to use the web when handling a corporate crisis: a Toyota case study

We look at three of Toyota's websites around the world as it handles the recall crisis. Our brief research shows how Toyota has, in some countries, a very good understanding of how the web can play a major role in the salvation of a company in crisis. Read more...

Jan

3 major failings of the Apple iPad

The Apple iPad is officially no longer just a rumour. It's a lovely new shiny device. There's a lot right with it - but there's also a lot wrong with it. Find out about 3 key things that really disappoint me. Read more...