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Tag: UX

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Planning your new intranet – end user interviews (video)

We involve end users in the very early stages of the intranet project, because it’s vital that the intranet supports people’s work and meets their actual needs. We never ask “what should be on the intranet” – rather, we work to understand common and important tasks, what currently frustrates people, and what could improve productivity and satisfaction.

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Intranet best practice: Five dimensions of a great intranet

Not the tech, nor the features. A great intranet doesnt just develop after launch; its planned in advance. Organisations with successful intranets tend to understand the key principles of delivering a great intranet experience. Follow the principles whether youre launching, replacing, or improving your intranet.

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