Our approach

We proposed a partially bespoke solution to deliver ICR’s priority requirements utilising pre-designed templates as the requirements matched the features of these templates. This allowed us to reduce costs without any compromise on requirements.

We started with a discovery phase to gather information and insight to inform both the initial strategy for the site, and how the site should be maintained and developed moving forwards.

In the IA and UX phase we developed a set of interactive wireframes to reflect the output of the discovery phase. We ran testing on these wireframes with real users, and also tested the navigation using tree-testing. After, we were happy with the performance of the wireframes in tests, we then applied the ICR branded design to all the templates. The site was then built over five 2-week sprints, tested and the features and functionality developed demoed to the client for feedback and iteration.

One particularly interesting aspect of this project was the collaboration spaces. We modified SharePoint team sites to provide a very streamlined and intuitive place for team and project collaboration – with a personal activity feed for users on the intranet homepage. Also, because the ICR were already using Skype for Business, we integrated these collaboration spaces with Skype, so that each group had an associated group chat within the Skype for Business client.